We are dedicated to ensuring that you receive your order at your doorstep as quickly and safely as possible and with a competitive shipping rate.
All postage and handling costs are in $AUD
Standard Shipping – Australia Wide
Free Standard Shipping: On orders over $90 AUD
Flat Rate Standard Shipping: $11 AUD for orders under $90 AUD
You can expect your order to arrive within 2-8 business days after dispatch.
Express Shipping – Australia Wide
Free Express Shipping: On orders over $180 AUD
Flat Rate Express Shipping: $15 AUD for orders under $180 AUD
You can expect your order to arrive within the times specified by Australia Post for Express Shipping based on your location. Generally 1-4 business days after dispatch.
Please note that these timeframes are estimates only and may vary depending on your location.
International shipping (outside of Australia)
Please email us at info@berre.com.au for a shipping quote.
Please read the following shipping policy carefully to understand our procedures and your responsibilities regarding the delivery of your order.
Processing Times
We strive to process and ship all orders within 1-3 business days of receiving your order. However, during high-demand periods, processing times may be extended.
Delivery Timeframes
Estimated delivery times for orders within Australia are as follows:
Standard Shipping: 2-8 business days after dispatch
Express Shipping: 1-4 business days after dispatch
Please note that these timeframes are estimates only and may vary depending on your location.
Postage Delays
Due to postage delays within Australia, there may be processing or delivery delays. We will do our best to ensure your order gets to you as quickly and safely as possible. However, we will not be held liable for late deliveries due to courier delays.
Authority to Leave Parcels
All regular and express parcels are sent as Authority to Leave (ATL) parcels, meaning no signature is required upon delivery. By placing an order with us, you agree to this delivery method.
Liability for Unattended Deliveries
We will not be held liable for loss or damage due to unattended packages being left at your delivery address. To ensure the safe and secure arrival of your delivery, we strongly recommend using an address that will be attended during business hours.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information. Please use the provided tracking number to monitor the status of your delivery.
Incorrect or Incomplete Addresses
Please double-check your shipping address when placing an order. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.
Redelivery Fee: An additional fee for redelivery ($11 for Standard Shipping Australia-wide, or $15 for Express Shipping Australia-wide) is applicable if your order is returned due to:
- Incorrect address entered at checkout.
- Not picking up your package from the post office or courier depot
Note: For International orders, redelivery fees will be subject to a specific redelivery shipping quote to be calculated on a case-by-case basis.
Lost or Damaged Parcels
Berre will not be liable for missing or damaged items whilst in transit with a shipping courier. If your parcel is deemed lost or damaged, please contact the shipping provider. We take great care in packaging our products with care, however if the package appears protected but our products arrive damaged, please contact us at info@berre.com.au
Liability of Berre
Once purchased and dispatched, Berre takes no responsibility for freight delays and will not be held liable for late deliveries due to courier delays.
Please check all your order details carefully before processing your order. Berre will not be liable for any product lost or stolen that is addressed incorrectly due to incorrect information entered on your order form.
Berre will not be liable for missing or damaged items whilst in transit with a shipping courier. It is the customer’s responsibility to follow the tracking information provided. If a parcel is deemed "lost" please contact the shipping provider.
